90 Day Return Policy

If you are not 100% satisfied with your purchase, you can return your order for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.

• You can return your purchase for up to 90 days from the purchase date.
• Products must be in the condition you received them and in the original box and/or packaging.
• Return shipping is absolutely FREE.
• Please do not send your purchase back to the manufacturer.
• Once your return is received and inspected,your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-3 business days after your credit is applied for it to post to your account.

Return Instructions

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you have any questions about the return process, please email us at info@handmadefirepots.com